Refund Policy
Please review our refund and cancellation terms before making a booking with Singhtravelhub.in.
At Singhtravelhub.in, we aim to provide transparent and convenient travel booking services. Refunds, where applicable, are subject to the cancellation terms of the selected service, booking conditions, and the applicable service provider's policy.
1. Refund Eligibility
A refund may be applicable when a booking is cancelled in accordance with the cancellation terms communicated at the time of booking. The refundable amount may vary depending on the type of service, booking date, cancellation date, and the applicable supplier or service provider's terms.
2. Cancellation Charges
Cancellation charges may apply depending on the booking terms. Certain bookings may be partially refundable, while some bookings may be completely non-refundable. Any applicable cancellation charges or deductions will be communicated or applied before the refund is processed.
3. Non-Refundable Bookings
Some travel services, promotional fares, special offers, discounted bookings, or other specified services may be non-refundable. In such cases, no refund will be provided after cancellation, except where required under applicable law or where the service provider specifically permits a refund.
4. Refund Processing
Once a refund is approved, the eligible amount will be processed after verification and completion of the applicable cancellation procedure. Refund processing time may vary depending on the booking type, payment method, bank, payment gateway, airline, hotel, transport operator, or other service provider involved.
5. Mode of Refund
Wherever possible, approved refunds will be processed through the original payment method used for the booking. The time taken for the refunded amount to reflect in the customer's account may depend on the relevant bank, card issuer, payment gateway, or financial institution.
6. Service Provider Cancellations
If a flight, hotel, cab, tour, or other travel service is cancelled or materially changed by the service provider, the refund will be handled according to the applicable provider's rules and the amount actually received or approved for refund.
7. Taxes, Fees & Service Charges
Certain taxes, convenience fees, booking charges, processing fees, payment gateway charges, or other service charges may be non-refundable, depending on the terms applicable to the booking.
8. How to Request a Refund
To request a refund or obtain clarification regarding a cancelled booking, please contact our support team with your booking reference, registered contact details, and relevant payment information.
9. Verification
All refund requests are subject to verification. Singhtravelhub.in reserves the right to request additional information or documents where reasonably required to verify a booking or payment.
10. Policy Updates
Singhtravelhub.in may update or modify this Refund Policy from time to time to reflect changes in our services, booking processes, or applicable requirements. Any updated version will be published on this website.